DEVICE_REFERENCE_COUNT_NOT_ZERO    |    Fix Windows Registry Errors    |    Repair Windows Error 0x00000036


STOP 0x00000036 : DEVICE_REFERENCE_COUNT_NOT_ZERO

STOP Errors are usually the result of a hardware malfunction or device driver issue. It is also possible to receive a Blue Screen Error due to bad system memory, malfunctioning power supply, components overheating, or hardware overclocked beyond its specification. In older versions of the Windows OS you may also receive Blue Screen Errors due to incompatible DLL files.

Since the only option when receiving a Blue Screen Error is to reboot, any unsaved data is lost. With that in mind, it is very important to eliminate these errors to protect your data.

Basic Troubleshooting

Troubleshooting STOP Errors can be a difficult and time consuming process. Try these basic steps to fix your own Blue Scree Error. We hope it will help you avoid an expensive service call and provide a rewarding experience of solving the problem on your own.

Advanced Troubleshooting

The following details are for advanced users. These are provided for your convenience and may help those with advanced knowledge discover the root cause of their STOP Error.


Stop 0x36: DEVICE_REFERENCE_COUNT_NOT_ZERO

The DEVICE_REFERENCE_COUNT_NOT_ZERO stop error code has a value of 0x00000036. This indicates that a driver attempted to delete a device object that still had a positive reference count.

Parameters

The following parameters are displayed on the blue screen.

ParameterDescription
1The address of the device object
2Reserved
3Reserved
4Reserved

Cause

A device driver has attempted to delete one of its device objects from the system, but the reference count for that object was non-zero.

This means there are still outstanding references to the device. (The reference count indicates the number of reasons why this device object cannot be deleted.)

This is a bug in the calling device driver.

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Repair Windows Error 0x00000036    |    DEVICE_REFERENCE_COUNT_NOT_ZERO    |    Fix Error Code 0x00000036