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STOP 0x00000124 : WHEA_UNCORRECTABLE_ERROR

STOP Errors are usually the result of a hardware malfunction or device driver issue. It is also possible to receive a Blue Screen Error due to bad system memory, malfunctioning power supply, components overheating, or hardware overclocked beyond its specification. In older versions of the Windows OS you may also receive Blue Screen Errors due to incompatible DLL files.

Since the only option when receiving a Blue Screen Error is to reboot, any unsaved data is lost. With that in mind, it is very important to eliminate these errors to protect your data.

Basic Troubleshooting

Troubleshooting STOP Errors can be a difficult and time consuming process. Try these basic steps to fix your own Blue Scree Error. We hope it will help you avoid an expensive service call and provide a rewarding experience of solving the problem on your own.

Advanced Troubleshooting

The following details are for advanced users. These are provided for your convenience and may help those with advanced knowledge discover the root cause of their STOP Error.


Stop 0x124: WHEA_UNCORRECTABLE_ERROR
[This is preliminary documentation and subject to change.]

The WHEA_UNCORRECTABLE_ERROR stop error code has a value of 0x00000124. This stop error code indicates that a fatal hardware error has occurred. This stop error code uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

Parameters

Parameter 1Parameter 2Parameter 3Parameter 4Cause of error
0x0Address of WHEA_ERROR_RECORD structure.High 32 bits of MCi_STATUS MSR for the MCA bank that had the error.Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error.A machine check exception occurred.

These parameter descriptions apply if the processor is based on the x64 architecture, or the x86 architecture that has the MCA feature available (for example, Intel Pentium Pro, Pentium IV, or Xeon).

0x1Address of WHEA_ERROR_RECORD structure.Reserved.Reserved.A corrected machine check exception occurred.
0x2Address of WHEA_ERROR_RECORD structure.Reserved.Reserved.A corrected platform error occurred.
0x3Address of WHEA_ERROR_RECORD structure.Reserved.Reserved.A nonmaskable Interrupt (NMI) error occurred.
0x4Address of WHEA_ERROR_RECORD structure.ReservedReserved.An uncorrectable PCI Express error occurred.
0x5Address of WHEA_ERROR_RECORD structure.Reserved.Reserved.A generic hardware error occurred.
0x6Address of WHEA_ERROR_RECORD structureReserved.Reserved.An IA64 INIT error occurred.
0x7Address of WHEA_ERROR_RECORD structure.Reserved.Reserved.A BOOT error occurred.
0x8Address of WHEA_ERROR_RECORD structureReserved.Reserved.A Scalable Coherent Interface (SCI) generic error occurred.
0x9Address of WHEA_ERROR_RECORD structure.Length, in bytes, of the SAL log.Address of the SAL log.An uncorrectable IA-64 machine check abort error occurred.
0xAAddress of WHEA_ERROR_RECORD structureReserved.Reserved.A corrected IA-64 machine check error occurred.
0xBAddress of WHEA_ERROR_RECORD structure.Reserved.Reserved.A corrected IA-64 platform error occurred.

Comments

Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error condition.

For information about WHEA, see Windows Hardware Error Architecture Design Guide.

Note  This stop error code is not supported in Windows versions prior to Windows Vista. Instead, machine check exceptions are reported through stop error code 0x9C.

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